Frequently Asked Questions

Everything you need to know before you order.

What types of sand do you offer?

We offer river sand, M-sand, silica sand, plastering sand, concrete sand, and filter sand.

Do you deliver nationwide?

Yes, we deliver across Uganda. Delivery times vary by location — most areas within Kampala receive orders within 24 hours.

What is the minimum order quantity?

Minimum order is 1 tonne for sand and aggregates. Blocks and cement can be ordered per piece or bag.

How can I track my order?

You can track your order in real time through your account dashboard or the Track Order page.

What payment methods do you accept?

We accept mobile money, bank transfers, and cash on delivery.

Do you offer bulk discounts?

Yes! Large contractor orders receive special pricing — contact us or request a quote for a custom rate.

Can I return materials?

Returns are accepted within 48 hours of delivery if the product does not meet specifications.

Still have a question? Contact our team — we usually reply within a business day.